A boil water advisory is in effect for Madison County.
The boil water advisory is in place for Richmond Utilities, Madison County Utilities District and Kirksville Water Association customers.
Richmond Utilities says a water line from its storage pumping facility broke early Thursday morning.
The break led to low water pressure across Richmond. Water pressure has since been restored, but the drop in pressure triggered the boil water advisory, according to Lonnie Banks, Water Quality Manager with Richmond Utilities.
Other districts that get their water from Richmond are also impacted.
Customers are asked to boil their drinking water for two to three minutes